Companies Align to Advance RCM Technology and Service Excellence

MedEvolve, Inc., a leading provider of AI-driven revenue cycle automation and analytics technology for healthcare organizations, today announced its revenue cycle management (RCM) services business has been acquired by Sustainable Medical Billing, a high-performance RCM services provider with national reach.

This strategic transaction enables both companies to sharpen their core strengths. MedEvolve will concentrate exclusively on advancing its industry-leading Effective Intelligence^® suite and practice management software while expanding its portfolio of agentic and generative AI-powered automation and analytics solutions. Sustainable Medical Billing brings the people, processes, and operational expertise needed for delivering world class RCM service excellence to MedEvolve’s former services clients while leveraging MedEvolve’s technology platform to improve efficiency, accountability, and financial outcomes.

“MedEvolve has evolved into a technology-first company. This transition allows us to focus our efforts on innovation in workflow automation, analytics, and generative and agentic AI technology that reduces human touches and improves margin across the healthcare revenue cycle,” said Matt Seefeld, CEO of MedEvolve. “Every human touchpoint erodes margin. Our mission is to eliminate unnecessary effort, expose inefficiencies in process, measure the effectiveness of people, and equip our clients and partners with technology solutions that drive measurable improvement. Sustainable Medical Billing is the ideal partner to carry forward the service component, offering their clients expert operational support powered by our technology.”

Combining Strengths for Smarter RCM Delivery

Sustainable Medical Billing supports hundreds of healthcare organizations nationwide with end-to-end RCM services, including billing, coding, eligibility verification, credentialing, contract negotiation, and patient service center support. With over 300 employees and operations across six states—including a new expanded presence in Little Rock, Arkansas—the company has a proven track record of maximizing collections and improving financial performance for the providers they serve.

“Our philosophy has always been built on the pillars of people, process, and technology,” said Michael Johnson, CEO of Sustainable Medical Billing. “This partnership allows us to pair MedEvolve’s best-in-class analytics and automation with our expertise in operations and client service. We’re not just acquiring a book of business—we’re gaining an exceptional team and a proven technology infrastructure that delivers scale, measurable results, transparency and peace of mind to our clients.”

Driving Value Through Strategic Focus

Under the agreement, Sustainable Medical Billing will continue to utilize the MedEvolve Practice Management system and the Effective Intelligence® suite, ensuring seamless continuity for existing clients and supporting their go forward expansion strategy. Clients will benefit from a unified ecosystem where high-touch service delivery is paired with advanced technology insights—maximizing margin and reducing the work effort required to get paid.

“Our clients deserve partners who are laser-focused on outcomes. This transition ensures clients have both the personalized service they expect and the technology infrastructure they need to thrive in tomorrow’s healthcare environment,” said Johnson.

Both CEOs emphasized their long-term commitment to supporting clients and delivering best-in-class outcomes. Dedicated client success teams on both the service and technology sides will work closely with practices to optimize performance and adoption of new tools.

“This partnership is not just about streamlining revenue cycle today—it’s about preparing our clients for what’s next. Together, we’re building something smarter, stronger, more sustainable and future ready,” said Seefeld.

How much could you be saving by reducing wasted touches in your revenue cycle? Use this calculator to find out.

About MedEvolve

MedEvolve empowers healthcare organizations with award-winning Effective Intelligence^® (Ei) solutions. MedEvolve’s Ei solutions include AI-powered workforce automation and analytics designed to optimize the entire revenue cycle process from financial clearance to medical billing. These solutions track every action taken by staff to get claims paid so leaders can identify where humans are getting involved and reduce avoidable touches for maximum efficiency. MedEvolve integrates with any PM/EHR system providing unmatched transparency, automation and accountability in the revenue cycle with complete oversight and reporting at every step. Additionally, effective intelligence solutions enable a remote workforce with task management, performance tracking and virtual communication tools. Improve margin, maximize net collection rate and increase zero touch rate with Effective Intelligence from MedEvolve.

About Sustainable Medical Billing

Sustainable Medical Billing is a national RCM services firm with more than 300 employees and decades of industry leadership. The company provides comprehensive billing and support services that empower healthcare providers to maximize collections and improve financial performance.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250903870942/en/

This partnership is not just about streamlining revenue cycle today—it’s about preparing our clients for what’s next. Together, we’re building something smarter, stronger, more sustainable and future ready.