Leading Professional Business Platform Highlights Customer-Focused Tools Across Payments, AI, and Practice Management at Customer Conference

8am, the professional business platform purpose-built for the needs of legal, accounting, and client-focused professionals, announced today several new solution upgrades live from Kaleidoscope. These solution updates include advancements across billing, AI-powered tools, document search, and integrations, all designed to help professionals simplify their daily work and better serve their clients.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250903837641/en/

“Our goal is to bring powerful simplicity to how professionals run their firms,” said Leslie Witt, Chief Product Officer at 8am. “Modern work tools should reduce complexity, not create it. These updates to the 8am solution suite reflect our evolution into a unified platform, designed to deliver an intuitive experience that professionals can rely on to navigate everyday challenges of managing their business.”

Scaling with Growing Firms

As firms expand, 8am is ensuring its solutions grow alongside them. The new integration between NetDocuments and 8am MyCase gives firms a powerful new way to store, manage, and collaborate on documents by bringing NetDocuments files directly into MyCase, eliminating the need to switch platforms. This embedded integration enables legal teams to find the right documents quickly and work more efficiently with tools for AI-powered search and filtering, document version control, and co-authoring of documents.

8am MyCase Customizable Reporting

MyCase introduces customizable reporting to give firms greater visibility into the health and growth of their practice. Mid-sized firms in particular have long cited reporting as a critical pain point, with existing tools feeling too rigid and fragmented to support critical decision-making. The new reporting experience delivers a modern, customized approach that allows firms to highlight the specific metrics needed to accurately track performance, efficiency, and profitability. By empowering professionals with flexible insights, MyCase customizable reporting helps firms move forward with confidence and make smarter, data-driven business decisions.

Advancing Automation with 8am | IQ

8am IQ brings the power of AI across 8am solutions, giving professionals the speed of AI with compliant tools they can trust.

The latest example of this vision is Chat with Cases in MyCase, now in beta. This AI tool allows users to ask questions about their case data and documents, cutting hours of searching and review down to seconds. And this is just the beginning, 8am IQ will continue to expand across solutions, giving firms the speed, accuracy, and confidence they need to thrive.

Personal Injury Report

8am announced the release of its 2025 Personal Injury Insights Report, providing an in-depth analysis of how personal injury law firms are adapting to rapid advancements in legal technology. Drawing on survey responses from more than 325 professionals across a range of firm sizes and roles, the report examines the accelerating adoption of artificial intelligence, the growing influence of billing and payment tools on profitability, and the lasting shift toward hybrid and remote work models. While AI continues to capture industry attention, the report notes that many firms are equally focused on proven technologies that enhance workflow, financial management, and client service. This year’s results reflect a sector that is cautiously optimistic, with firms weighing efficiency gains against ethical and operational considerations. As technology advances at a rapid pace, the report indicates that firms taking a thoughtful and strategic approach to adoption are best positioned for sustained success.

“Our customers trust us to power the most important parts of their business,” said Dru Armstrong, Chief Executive Officer of 8am. “We take that responsibility seriously, which is why we focus on delivering solutions that not only work but truly make a difference. Every addition reflects our commitment to helping professionals save time, strengthen client relationships, and grow, all from one trusted platform built entirely around their needs.”

These announcements follow the recent launch of 8am, which represents the company’s commitment to supporting professionals through a single business platform. The launch reflects 8am’s commitment to integrating essential tools into a connected experience, helping professionals manage their practices more efficiently by bringing everything they need into one place.

8am announced that Kaleidoscope 2026 will be hosted in Las Vegas, Nevada. More information will be available in 2026 at 8am.com.

To learn more about 8am, please visit here.

About 8am (formerly AffiniPay)

Founded in 2005, 8am is a professional business platform purpose-built for the needs of legal, accounting, and other client-focused professionals. The 8am platform includes 8am LawPay, 8am CPACharge, 8am MyCase, 8am CasePeer, 8am DocketWise - providing integrated solutions that support every phase of the professional services business. Recognized for 14 consecutive years on the Inc. 5000’s list of fastest-growing companies, 8am empowers more than 260,000 professionals across North America. To learn more, visit 8am.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250903837641/en/

“Our goal is to bring powerful simplicity to how professionals run their firms,” said Leslie Witt, Chief Product Officer at 8am.