UNITED STATES
SECURITIES
AND EXCHANGE COMMISSION
WASHINGTON,
D.C. 20549
FORM
8-K
CURRENT
REPORT
Pursuant
to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of Earliest Event Reported): |
February 18, 2009 |
APAC
Customer Services, Inc.
(Exact name
of registrant as specified in its charter)
Illinois |
0-26786 |
36-2777140 |
||
(State or other jurisdiction of incorporation) |
(Commission File Number) |
(I.R.S. Employer Identification No.) |
2333 Waukegan Road, Suite 100, |
60015 |
|
(Address of principal executive offices) |
(Zip Code) |
Registrant’s telephone number, including area code: |
847-374-4980 |
Not
Applicable
Former name or former address, if changed since last report
Check the
appropriate box below if the Form 8-K filing is intended to
simultaneously satisfy the filing obligation of the registrant under any
of the following provisions:
⃞ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
⃞ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
⃞ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
⃞ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Item 2.02 Results of Operations and Financial Condition.
On February 18, 2009, APAC Customer Services, Inc. (the "Company") issued a press release setting forth the Company's financial results for the fourth fiscal quarter and full year ended December 28, 2008. A copy of the press release is attached hereto as Exhibit 99.1.
Item 9.01 Financial Statements and Exhibits.
99.1 Press Release, dated February 18, 2009, of the Company.
This document contains forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. Generally,
forward-looking statements include expressed expectations, estimates and
projections of future events and financial performance and the
assumptions on which these expressed expectations, estimates and
projections are based. Statements that are not historical facts,
including statements about the beliefs and expectations of the company
and its management are forward-looking statements. All forward-looking
statements are inherently uncertain as they are based on various
expectations and assumptions about future events, and they are subject
to known and unknown risks and uncertainties and other factors that can
cause actual events and results to differ materially from historical
results and those projected. Such statements are based upon the current
beliefs and expectations of the company's management. The company
intends its forward-looking statements to speak only as of the date on
which they were made. The company expressly undertakes no obligation to
update or revise any forward-looking statements as a result of changed
assumptions, new information, future events or otherwise.
The
following factors, among others, could cause the company’s actual
results to differ from historic results or those expressed or implied in
the forward-looking statements: its revenue is generated from a limited
number of clients and the loss of one or more significant clients could
have a material adverse effect on the company; terms of its client
contracts; its ability to return to profitability; its ability to
continue to reduce costs and achieve efficiencies; availability of cash
flows from operations and borrowing availability under its revolving
loan facility; its ability to comply with, or obtain waivers of or
changes to, its debt covenants; its ability to effectively manage
customer care center capacity and off-shore growth; its ability to
conduct business internationally, including managing foreign currency
exchange risks; its ability to attract and retain qualified employees;
and fluctuations in revenue associated with the company's Medicare Part
D enrollment and customer care programs.
Other reasons that may
cause actual results to differ from historic results or those expressed
or implied in the forward-looking statements can be found in the
company's Annual Report on Form 10-K for the year ended December 30,
2007 and its subsequent filing on Form 10-Q for the fiscal quarters
ended March 30, 2008; June 29, 2008; and September 28, 2008. These
filings are available on a website maintained by the SEC at
http://www.sec.gov.
The information included in Exhibit 99.1
hereto shall not be deemed “filed” for purposes of Section 18 of the
Securities and Exchange Act of 1934, nor shall it be deemed incorporated
by reference into any filings made under the Securities Act of 1933,
except as expressly set forth by specific reference to any such filing.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
APAC Customer Services, Inc. |
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|
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February 18, 2009 |
By: |
/s/ Andrew B. Szafran |
|
Name: Andrew B. Szafran |
|
|
Title: SVP & CFO |
EXHIBIT INDEX
Exhibit Number |
Exhibit Description |
|
99.1 |
Press Release, dated February 18, 2009 of APAC Customer Services, Inc. |