Online voice-over marketplace Voices recently published a report on voice assistant usage trends and how the innovative technology is poised to improve over the coming years.
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As part of its new report, Voices surveyed 1,000 Americans to determine which voice assistant technologies they use, how often they use them, and for what tasks. They also asked these respondents what challenges they face when using interactive voice technologies and how these obstacles could be overcome in the future.
More details can be found at https://www.voices.com/company/press/reports/voice-assistants
Voice assistants, which Voices defines as “digital tools designed to understand and respond to spoken commands from users,” rose to prominence in the early-to-mid 2010s with the introduction of Alexa, Siri, and Google Assistant. Since then, they have only grown in popularity, with 81% of survey respondents saying they use theirs at least once a day.
“Voice assistants are widely used across the United States,” explained a spokesperson for Voices. “They’ve become embedded in our everyday tech devices: if you own a smartphone, a Windows PC or Mac computer, or a car with a modern infotainment system, chances are you have a voice assistant at your fingertips.”
Voices explains that the main purpose of most voice assistants is to provide users with a hands-free living experience. As such, they are programmed to complete a wide range of manual tasks, including information retrieval, communication initiation, media and entertainment management, smart home device control, and navigation assistance, among many others.
However, despite how far voice assistant technology has come, many users still encounter challenges. For example, the report found that 60% of respondents have had issues with their voice assistants misunderstanding prompts. Moreover, 36% feel like their privacy and security are put at risk when using a voice assistant.
To address these challenges and increase usage, respondents suggested that the tech companies behind virtual assistants invest in customization options, better language and understanding models, and enhanced security measures.
“In the past year alone, tech companies have fiercely competed to create the best, smartest, and most useful chatbots,” said the spokesperson. “Smarter voice assistants that provide more of a natural and human experience could dramatically transform the way they’re used, spurring their growth during the generative AI boom.”
Interested parties can find more information at https://www.voices.com/company/press/reports/voice-assistants
Contact Info:
Name: Tara Parachuk
Email: Send Email
Organization: Voices
Address: 100 Dundas St Suite 700, London, Ontario N6A 5B6, Canada
Website: https://www.voices.com/
Source: PressCable
Release ID: 89132940
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