Humana Military Earns URAC Accreditations in Case and Disease Management

Three-year designations demonstrate the highest level of commitment to quality of care

Humana Military, a wholly owned subsidiary of Humana Inc. (NYSE: HUM), announced today that it has earned a three-year Case Management Accreditation and a Disease Management Accreditation from URAC. URAC is the independent leader in promoting health care quality by setting high standards for clinical practice, consumer protections, performance measurement, operations infrastructure and risk management.

The URAC Case and Disease Management Accreditations recognize organizational accountability among case and disease management programs, and a commitment toward delivering evidence-based, high-quality coordinated care, including improved patient experience and health outcomes. Receipt of these prestigious accreditations further affirms Humana Military as a driver in advancing delivery and quality of care for the six million TRICARE East beneficiaries and their families.

“Humana Military is deeply honored to have earned URAC accreditations in both Case and Disease Management,” said Brent Densford, President, Humana Military. “Our organization has a longstanding history of serving the health and well-being needs of our TRICARE East beneficiaries. These accreditations are a testament to our dedication to providing innovative programs that continue to improve the TRICARE beneficiary experience.”

As part of the accreditation process, Humana Military submitted documentation containing policies and procedures that was subject to “Desktop” and “Validation” assessments performed by a URAC team. The team’s review confirmed compliance with the Case and Disease Management program standards ultimately resulting in a “full accreditation” from the URAC Accreditation Committee for both programs.

“The pandemic this past year has shone a spotlight on the importance of – and need for – quality of care like never before,” said Shawn Griffin, M.D., President and CEO at URAC. “Receiving not one, but two independent accreditations demonstrates Humana Military’s commitment to raising the bar in their standards of care for the people who have served and continue to selflessly serve our country.”

The URAC accreditations in both Case and Disease Management dates began on August 1, 2021 and will run through August 1, 2024.

“We are proud of the great work the people of Humana Military have accomplished that has enabled us to achieve two URAC accreditations,” said Alefiyah Mesiwala, M.D., MPH, Chief Medical Officer, Humana Military. “Case and disease management play a critical role in improving patient care and health outcomes, and having URAC associated with our Military program is emblematic of our excellence and commitment to quality and accountability.”

About Humana Military

Humana Military, a wholly owned subsidiary of Humana Inc. (NYSE: HUM), partners with the Department of Defense and the Defense Health Agency to administer the TRICARE health program for six million U.S. Military active duty, retirees and family member beneficiaries in the East Region. For the last 25 years, Humana Military has strived to create better health outcomes and simplified experiences for millions of beneficiaries across the United States through TRICARE and other military health care programs. For more information, please visit www.humanamilitary.com.

About Humana

Humana Inc. (NYSE: HUM) is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

• Annual reports to stockholders
• Securities and Exchange Commission filings
• Most recent investor conference presentations
• Quarterly earnings news releases and conference calls
• Calendar of events
• Corporate Governance information

About URAC

Founded in 1990, URAC is the independent leader in promoting healthcare quality through leadership, accreditation, measurement and innovation. URAC is a nonprofit organization using evidence-based measures and developing standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.

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