Chris Chilton of TEMPOE LLC, Cincinnati, Ohio, has made public what he refers to as the secret ingredient behind the company’s rapid growth. He states that despite a lot of factors contributing to TEMPOE’s growth there is one aspect that stands out from the rest. Chilton says that it is very important for any company, especially those in the retail industry to follow this approach if they are to be successful.
“Businesses need to remember that they were built for only one main purpose,” says Chilton. “That purpose is simply to serve the customer. TEMPOE has positioned itself as the leading lease service provider through the use of a customer-centric approach.”
Chilton states that TEMPOE offers its leasing services in all 50 United States, Puerto Rico, Guam, and the U.S. Virgin Islands. Last year TEMPOE was named one of the 30 fastest growing companies to watch in 2018 by The Silicon Review. According to Chilton, this rapid growth couldn’t have happened if the company had not been laser focused on its customers.
For the purpose of making consumer shopping as painless as possible, consumers can also apply for TEMPOE leases online. The company is constantly looking for new ways to serve its customers. Chilton says that TEMPOE classifies itself as a B to B to C business. This means that both retailers and consumers are served as customers. TEMPOE was once known to be just a B2C business with retailer partnership. However, the company soon realized that retailers were also customers. He says that both retailers and consumers who choose TEMPOE are in for a treat now, thanks to the company’s dedication to its customers.
“Consumers need to know that they have an alternative to credit cards and rent-to-own services,” says Chilton. “TEMPOE provides a no-credit-required leasing option. TEMPOE might be an option for those who thought they had run out of options.”
Chris Chilton is the Chief Information Officer at TEMPOE LLC. He joined the company in November 2018 and is already spearheading big changes within the company. One thing he doesn’t plan to change is the company’s customer-centric focus. If anything, Chilton plans to keep coming up with new ways in which customers can be served better. The CIO has a very strong background in IT innovation. Chilton previously worked at Worldplay, a strategic analysis and pricing organization where he served on the executive leadership team. He has also worked at customer science organization Dunhumby as the leader of their global data team. Chilton is glad to use his experience of over two decades to oversee TEMPOE’s in-store, mobile, eCommerce solutions, and payment technologies.
TEMPOE is a leading no-credit required leasing service in the United States. The company helps consumers when they can’t afford to purchase items outright. Chilton says that the company is a great option for no-credit leasing, offering a minimum 5-month term, instant decisions on applications, no application fees, and early purchase options where available.
Chilton says that TEMPOE is already benefiting over 1.8 million customers. The company has issued over 4 million approvals. TEMPOE has partner retailers in excess of 13 thousand locations. Chilton also states that with TEMPOE customers can buy from brands they already know and love, including national retailers like Sears and Kmart.
Chilton encourages those who haven’t tried TEMPOE’s leasing services to visit the company website to learn exactly how it works. After that, one can fill out a lease application on site. There is also a lease estimator so customers can estimate costs to be incurred on a particular lease. Approval can literally take seconds. On the TEMPOE website, a visitor can find local stores or online sites that provide TEMPOE leasing. Chilton says that TEMPOE is still welcoming new customers to join the ranks of their 1.6 million satisfied customers.
Chilton states that TEMPOE offers flexible payment options to consumers. The company allows for both bi-weekly and monthly payments, and sometimes weekly payments. With a buyout within 90 days, a customer can end up with a total amount that is just 10% over cash price. According to Chilton, getting started with TEMPOE leasing is a very easy process, and a very responsive customer service team is a phone call away. Chilton also says that the company is always keen on hearing customer feedback so as to improve its offerings further. “We take feedback by email, Google reviews, phone calls, and surveys,” said Chilton.
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