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Serious Development Revolutionizes Healthcare Communication with Custom Provider Portal

Innovative solution streamlines communication between healthcare service and management organizations and health plan staff, driving efficiency and productivity for a fast-growing regional health plan.

(PRUnderground) March 20th, 2024

Serious Development, a leader in healthcare technology solutions, today announced the success of its custom provider portal, designed to dramatically improve efficiency and communication for healthcare providers and health plan staff. The state-of-the-art portal streamlines operations and integrates seamlessly with existing systems, making it a game-changer for health plans and their provider networks.

A health plan executive from a fast-growing regional health plan praised Serious Development’s custom provider portal, stating, “The provider portal that Serious Development built for our regional health plan is tailored around our workflows and integrates with our EHR, our member management system, and other systems saving both our providers and my staff valuable time. Plus, we no longer pay subscription fees which saves us money year after year.”

The custom provider portal is designed to make health plan staff more productive and providers’ lives easier by offering a single, unified platform for communication and request processing. Key features include claim review and approval, member eligibility verification, referral authorization management, and a wide range of additional customizable options to meet the unique needs of each health plan. Additionally many of the manual processes have been automated

A recent case study demonstrated the powerful impact of Serious Development’s custom provider portal for a TPA which experienced a 95% reduction in phone calls and email inquiries from providers. This efficiency boost allowed employees to be reallocated to higher-value tasks and improved provider satisfaction. Additionally, past-due payments improved from 25% to less than 6%.

By targeting healthcare-focused media outlets and health plan and TPA executives, Serious Development aims to showcase the immense value of its custom provider portal and expand its reach in the market. The company is dedicated to providing cutting-edge solutions that enable healthcare providers and health plans to work more effectively and provide better patient care.

For more information on Serious Development’s custom provider portal and how it can revolutionize your healthcare organization, please visit Serious Development.

About Serious Development

Serious Development is a Pasadena, CA, and Houston, TX-based software development company specializing in creating customized CRM solutions for health plans. With extensive experience in the industry, Serious Development’s team of experts is dedicated to helping health plans, TPAs, MSOs, ABAs,and provider groups increase staff effectiveness and grow provider and member networks.

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