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Pennsylvania American Water Invites Customers to Participate in PA PUC Public Input Hearings on Rate Request

During a series of 12 in-person and telephonic hearings Jan. 29-Feb. 7, customers can provide input on the company’s water and wastewater rate request, driven by $1 billion invested

Pennsylvania American Water will join the Pennsylvania Public Utility Commission (PUC) to hear public comment on the company’s recent rate request during a series of eight in-person and four telephonic public hearings to be held between Jan. 29 and Feb. 7. Customers are invited to provide input on the rate request Pennsylvania American Water filed on Nov. 8, 2023, to adjust its water and wastewater rates.

The rate request reflects $1 billion in water and wastewater system investments to be made between 2024 and 2025 to continue providing safe and reliable service. Any new rates would not take effect until August 2024, except for certain recently acquired systems where the rate increases are proposed to take effect at later dates. As part of the filing, the company is seeking approval to expand its income-based monthly bill discount program to include customers between 150 percent and 200 percent of the Federal Poverty Level (FPL), which would result in an estimated 55,000 additional customers being eligible to receive discounted service.

In-Person Public Hearings:

Monday, Jan. 29, 2024 – Port Vue, Allegheny County

1 p.m. and 6 p.m.

Port Vue Social Hall

1191 Romine Avenue

Port Vue, PA 15133

Tuesday, Jan. 30, 2024 – Scranton

1 p.m. and 6 p.m.

Scranton Cultural Center

420 N. Washington Avenue

Scranton, PA 18503

Wednesday, Jan. 31, 2024 – Exeter Township/Reading, Berks County

1 p.m. and 6 p.m.

Dunn Community Center

4565 Prestwick Drive

Reading, PA 19606

Tuesday, Feb. 6, 2024 – Harrisburg

1 p.m. and 6 p.m.

Hearing Room 1

Keystone Building

400 North Street

Harrisburg, PA 17120

Telephonic Public Hearings:

Monday, Feb. 5, 2024

1 p.m. and 6 p.m.

Wednesday, Feb. 7, 2024

1 p.m. and 6 p.m.

Full hearing details and pre-registration instructions are available here. If you wish to testify at a telephonic public input hearing, you must pre-register with the OCA by Thursday, Feb. 1, 2024, to receive the call-in information.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X (formally Twitter) and Instagram.

About Pennsylvania American Water

Pennsylvania American Water, a subsidiary of American Water is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.3 million people.


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